Email delivered to an unknown email address

smeko

Active Member
Feb 17, 2020
29
2
3
Tirane, Albania
cPanel Access Level
Root Administrator
Hello everyone,

I am adminstrating a cpanel shared hosting server and one of my client is facing an issue with email deliverability for one email account within its domain.
I checked mail delivery report and as i see email is not delivered to local email address as below:


Event:success
success
Sender User:user
Sender Domain:mydomain
From Address:[email protected]
Sender:[email protected]
Sent Time:Apr 27, 2021, 4:32:16 PM
Sender Host:authsmtp28.register.it
Sender IP:81.88.54.69
Authentication:forwarder
Spam Score:
Recipient:[email protected]
Delivered To:[email protected]
Delivery User:-remote-
Delivery Domain:
Router:dkim_lookuphost
Transport:dkim_remote_smtp
Out Time:Apr 27, 2021, 4:32:16 PM
ID:1lbOkx-00Grzp-UQ
Delivery Host:gmail-smtp-in.l.google.com
Delivery IP:172.217.218.26
Size:501.53 KB
Result:Accepted


Why authentication type is forwarder ? i dont know [email protected].
Please can you help me troubleshoot this? I think this account is hacked but dont know how to resolve this.

Silvi
 
Last edited by a moderator: