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Email delivered to spam every time

Discussion in 'E-mail Discussions' started by ManojThakur255, Aug 20, 2015.

  1. ManojThakur255

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    I am sending email fomr my server using php and every time it goes to spam. Is there any settings in the I have to made or there is problem in the server
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The following document is a good place to start:

    cPanel - Keep My Email out of the SPAM Folder

    Also, make sure you are sending email from your PHP script with SMTP authentication, as sometimes remote servers need to verify you are sending from a valid email address.

    Thank you.
     
  3. ManojThakur255

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    Hello Michale

    Can you assist me what to do...?

    Hello Michel
    I have done all the steps given the link you have given but still the server is sending mail to spam folder..?
     
    #3 ManojThakur255, Aug 21, 2015
    Last edited by a moderator: Aug 24, 2015
  4. ManojThakur255

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    Hi
    When I check my server status on intodns.com. There I am getting the problem with MX name validity.
    Please any one can suggest what might be the broblem. Is it the problem that my emails always goes to spam...?

    Thanks in advance
     
    #4 ManojThakur255, Aug 24, 2015
    Last edited by a moderator: Aug 24, 2015
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Which provider marks your email as SPAM? It's possible you may need to contact the company (e.g. Google, Hotmail) to determine why your messages are marked as SPAM.

    Thank you.
     
  6. ManojThakur255

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    Hello

    I have checked the status of the server at Mx Tool and the result is fine. Now when I send mail from webmail of the server the mails goes to inbox of gmail/hotmail/yahoo etc, but when I send mail through PHP script on the servers that goes to spam.

    Please advise what the problem is causing such things.

    Thanks
     
  7. ManojThakur255

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    Hello

    I have configured the cpanel/WHM server and don't know whether it is configured properly or not. Now I having a issue on my server, whenever I send mail through webmail or through custom php script it goes to spam. To check whats the issue I have checked the issue on MX Tool nad there it shows no error there. Please any one tell me what is wrong with server or I did anything wrong or missed something?

    Thanks
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you provide an example of a specific provider that's placing your mail in the SPAM folder so we can direct you to the correct mail guidelines page for that provider (Each provider will have different restrictions and rules)?

    Thank you.
     
  9. ManojThakur255

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  10. cPanelMichael

    cPanelMichael Forums Analyst
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  11. ManojThakur255

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    Is there any system administrator support provided by cpanel?
    have created the support ticket in cpanel support ticket system, there Andrew Pietila who told me to get the support from system administrators

    Thnaks
     
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You'll need to speak with your Hosting Provider about this.

    According to intodns.com you don't have a valid hostname and your nameservers show (NO GLUE) and your nameservers don't seem to be working at all.

    I would think Andrew would have linked you in the ticket to this area of the forums to find someone to hire to assist you if needed:
    https://forums.cpanel.net/forums/system-administration-services.481/
     
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