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Email disappears in outlook express

Discussion in 'E-mail Discussions' started by Markwaugh, Aug 26, 2003.

  1. Markwaugh

    Markwaugh Well-Known Member

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    Hello,

    I'm having trouble with two of my e-mail accounts in outlook express.
    test@test.com test1@test.com

    E-mails in both these accounts are being deleted after I view the e-mails in outlook express. Only the unopened e-mails stay in the INBOX folder. This most recently happened to the e-mail test@test.com. It happened sometime today and I lost a list of contact information.

    any help would be highly appriacted

    cPanel.net Support Ticket Number:
     
  2. Markwaugh

    Markwaugh Well-Known Member

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    Hello,

    The e-mails are normally deleted about 2-3 days after they've been read. They
    are not deleted right away. If the problem
    is still there, the emails will probably be deleted by then.

    any ideas ?

    cPanel.net Support Ticket Number:
     
  3. dave9000

    dave9000 Well-Known Member

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    if you are running xp with mcafee virus software your mail will disappear in outlook express

    mcafee has a service pack update that will fix this problem

    cPanel.net Support Ticket Number:
     
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