Email disk usage requires a valid email error

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
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Houston
Hello,


This usually indicates an issue with the account's shadow file which is located at /home/$user/etc/domain.tld/shadow

If you're unsure what's normal and what isn't feel free to post the file here just ensure you remove the password hash.

A normal file will have entries that look like the following:
Code:
test:$6$X8grOu/85niIkDTI$IvpXfieEOk/YP757xUlmD7H9r22Rspvpa0lCpP9ZZ3EgrmkKMaF0wrHtz1208JE6aY21dIr9lRvvoNRfzfFrj1:17942::::::