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EMail erro every morning

Discussion in 'E-mail Discussions' started by gestinfo, Oct 7, 2012.

  1. gestinfo

    gestinfo Member

    Jun 26, 2011
    Likes Received:
    Trophy Points:
    I need some help abort this email ,, i receive it every morning ,, some people what i need to do for fix that ??

    X-GestInfoWeb-MailScanner-Information: Please contact the ISP for more information
    X-GestInfoWeb-MailScanner-ID: 1TKhXD-000246-V5
    X-GestInfoWeb-MailScanner: Found to be clean
    X-GestInfoWeb-MailScanner-SpamCheck: not spam, SpamAssassin (not cached,
    score=-1.901, required 5, autolearn=not spam, BAYES_00 -1.90,
    NO_RELAYS -0.00)
    X-Spam-Status: No

    During a routine check, cPanel & WHM found the following files
    marked as immutable in the /usr/local/cpanel location:


    Immutable files cannot be updated and may cause unforeseen
    problems with cPanel & WHM.

    If you are attempting to prevent the cPanel update process
    (/usr/local/cpanel/scripts/upcp) from updating these files, you
    should add these files to the /etc/cpanelsync.exclude file
    instead of making them immutable. Using the cpanelsync.exclude
    file has the following advantages:

    1. It lets us update cPanel & WHM without updating your
    designated files.

    2. The immutable files are documented in a
    central location on your server.

    To learn more about using /etc/cpanelsync.exclude, please read
    our documentation at:

    CpanelSyncExclude < AllDocumentation/WHMDocs < TWiki

    To ensure the health of your cPanel & WHM system, you should:

    1. Log into your server as root via SSH.

    2. For each immutable file, execute the following commands:

    chattr -i /path/to/file
    echo "/path/to/file" >> /etc/cpanelsync.exclude

    3. Re-sync the files in your cPanel & WHM installation by
    executing the following command:

    /usr/local/cpanel/scripts/upcp --sync

    Thanks for your support
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Oct 2, 2010
    Likes Received:
    Trophy Points:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    The file is immutable, so you'd need to make it mutable again:

    chattr -ia /usr/local/cpanel/scripts/hackcheck
    If you don't want the file to be revised or changed in any way by cPanel updates (upcp), you'd then put it into the exclude:

    echo "/usr/local/cpanel/scripts/hackcheck >> /etc/cpanelsync.exclude

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