Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Email error message

Discussion in 'E-mail Discussion' started by Abreson, Aug 31, 2010.

  1. Abreson

    Abreson Registered

    Aug 31, 2010
    Likes Received:
    Trophy Points:

    I'm trying to change an email password for a given account but I get an "error" response without any details :(

    I've tried restarting dovecot, the 'fixmailman' script and 'fixwebmail' script without any luck.

    The 'fixwebmail' script gives this:
    chown: cannot access `/usr/local/etc/cpanel/base/webmail/data': No such file or directory
    chmod: cannot access `/usr/local/etc/cpanel/base/webmail/data': No such file or directory

    What else should I look into ?

    #1 Abreson, Aug 31, 2010
    Last edited: Sep 1, 2010
  2. B12Org

    B12Org Well-Known Member

    Jul 15, 2003
    Likes Received:
    Trophy Points:
    Seattle Washington
    cPanel Access Level:
    Root Administrator
    for me, my /usr/local/etc/ is empty - it has no files or directories under it - but I guess you can do this:

    create the base directory and anything needed below it
    mkdir -p /usr/local/etc/cpanel/base/webmail

    create the data file as an empty file
    touch /usr/local/etc/cpanel/base/webmail/data

    or if it should be a directory just do
    mkdir -p /usr/local/etc/cpanel/base/webmail/data

    for errors you can check in

    or in the system messages log - Im not sure which one those scripts would log to, I would hope the cpanel error log though :)
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice