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Email/Exim - shadow file issue

Discussion in 'E-mail Discussions' started by Arun, Mar 11, 2010.

  1. Arun

    Arun Active Member

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    I noticed that webmail (SquirrelMail) was showing the following error when sending email:

    -----------
    Unknown response
    435 Unable to authenticate at present
    ------------

    Then I checked exim_mainlog which showed:

    --------
    2010-03-08 06:09:33 fixed_login authenticator failed for localhost.localdomain (www.mydomain.com) [127.0.0.1]: 435 Unable to authenticate at present (set_id=email@mydomain.com): syntax error in Exim::expand_string argument: failed to open /home/mydomain/etc/mydomain.com/shadow for linear search: No such file or directory at /etc/exim.pl.local line 585.
    --------

    It looks like the shadow file is missing. How can I generate it and is there anything else to be done?
     
  2. wolfy_paris

    wolfy_paris Registered

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    I have exactly the same problem

    Does anyone know how to fix this?

    Thanks!
     
  3. Arun

    Arun Active Member

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    For my issue, cPanel support was able to resolve it using:

    /scripts/mailperm --allaccounts --verbose

    Not sure if it will fix in your case case though
     
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