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email filter not working...

Discussion in 'E-mail Discussions' started by mitul, Sep 30, 2003.

  1. mitul

    mitul Well-Known Member

    Feb 8, 2003
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    Hello All,

    I am using 'Xskin' on my domain cpanel. I tried setting up a filter manually in the Spam Assassin script that will block mail which gets a certain number of points. When they test the filter in the "Email Filtering" section of cPanel, it says that the filter was successful, the email was flagged and will not be delivered. Unfortunately the filter does not actually work because we are still getting emails that meet the filtering criteria.

    Any help would be greatly appreciated.

    Thank you, Support Ticket Number:
  2. kensmith

    kensmith Member

    Dec 13, 2002
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    I turned off SpamAssassin to eliminate the 'blank email' problem, so I'm relying heavily on the filtering 'Discard' setting to limit spam.

    However, I still get messages that clearly look like they should have been filtered.

    For example, today I received a message with:
    Subject: Sildenafil Citrate - direct to your doorstep
    despite a filter that reads
    $header_subject: contains "Sildenafil" Discard

    I've been getting a lot more spam lately, including plenty that should have been filtered. Did a recent update break something here?

    I'm running
    WHM 8.4.0 cPanel 8.4.0-S92
    RedHat 7.3 - WHM X v2.1

    Thanks, -Ken- Support Ticket Number:

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