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email 'Filters by Users' have no effect

Discussion in 'E-mail Discussion' started by Tipiford, Jun 28, 2015.

  1. Tipiford

    Tipiford Member

    Feb 5, 2014
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    I have tried a single filter using Rules: From Equals; Actions: 'Discard' and also multiple actions, such as Actions: 'Fail With Message' and 'Redirect to Email' and 'Discard,' but none of these actions take effect. I also notice that under Rules, 'Spam Status,' 'Spam Bar' and 'Spam Score' are grayed-out and not available to use. Any workarounds to make these work?
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Hello :)

    Those SpamAssassin options are not available if SpamAssassin is disabled on the account. Could you provide a specific example of a filter that does not work (use example domain names such as "")?

    Thank you.
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