SOLVED Email filters not keeping a copy in the original inbox

[ovisele]

Hi Guys,

Just a quick question related to the email filters. I have a set of rules that are forwarding email(s) from a certain sender(s)an account, to another address, as seen in the attach.

I would very much like to know if there is an option to keep the original email in this inbox of the original recipient as well.

Shortly: all emails from [email protected] are forwared to [email protected] but the original email is not preserved in the original inbox, [email protected]

I would very much prefer to have these rules directly in web-mail rather than on Outlook, for obvious reasons, but if the email cannot be kept on the original sender inbox, this filter is not very helpful.

Many thanks,
Ovidiu

 

[keat63]

There should be a Plus sign to the right, probably off the screen on your screen grab.
From here you can choose further options, one of which being to deliver to a folder.
Choose the users inbox as the folder.

There may be a specific order though, maybe deliver to folder then forward, or visa versa

 

[ovisele]

There should be a Plus sign to the right, probably off the screen on your screen grab.
From here you can choose further options, one of which being to deliver to a folder.
Choose the users inbox as the folder.

There may be a specific order though, maybe deliver to folder then forward, or visa versa

Indeed, that is correct! Thank you so very much. I have attached the proper sequence, for posterity
Deliver to folder and redirect.
Many thanks!

 

[cPanelLauren]

Glad to see your issue got resolved and thank you for posting the resolution which worked for you!