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Email Flagged as Spam

Discussion in 'E-mail Discussion' started by Gustavo Rodrigues, Jul 7, 2016.

  1. Gustavo Rodrigues

    Gustavo Rodrigues Registered

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    Hi,

    I'm trying to sending emails using roundcube, but all my emails sended get in SPAM folder (Outlook, Gmail, and others).

    I don't know what to do anymore.

    1 - DKIM and SPF are enable.
    2 - "Introduce a delay into the SMTP transaction for unknown hosts and messages detected as spam." OFF
    3 - mxtoolbox.com just say that is all ok
    4 - My IP is not in the blacklist (checked in mxtollbox)
    5 - Domain Health is not reporting any issue (checked in mxtollbox)
    6 - I'm using AWS, but my email sending limitations have been removed

    i will be pleased if someone could help me
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. Gustavo Rodrigues

    Gustavo Rodrigues Registered

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    Thank you so much for you attention, but I already follow all steps in this tutorial and it didn't work.

    What was causing my problem was the Enable BoxTrapper spam trap option. When I disable it, it simple worked! :)
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.
     
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