The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Email Forwarder no lower takes upper case letters in the email address

Discussion in 'E-mail Discussions' started by AllBackJack, Mar 9, 2008.

  1. AllBackJack

    AllBackJack Registered

    Joined:
    Mar 9, 2008
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    I just noticed a "problem" with the forwarder in cpanel 11 and I was wondering if it was an intentional change or the introduction of a bug. If you specify a forwarding address it can no longer take capital letters.

    JohnSmith[@your domain] --> John.Smith@Foo.Com is no longer legal.

    But

    johnsmith[@your domain] --> John.Smith@Foo.Com is still legal.

    Admittedly case does not matter for emails, but when you’re looking at a bunch of names in a forwarding list, the ability to have upper and lower case makes for much easier reading. And why change something that’s been working and accepted for eons?

    Also, the displaying of the list of forwarding email addresses no longer does it in a nice, one page display. It now breaks it up into multiple pages. I can’t seem to find a way to display them all on one page.

    :confused:
     
  2. hploh

    hploh Member
    PartnerNOC

    Joined:
    Jun 14, 2006
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    I encountered the same error as well while trying to add forwarder which contain Upper case, example: AdminBilling@domian.com

    Error message: Sorry, the Username can only contain lower case alphe, numeric, periods, hypend, or underscore characters.

    Do any know how to bypass this feature? Thanks

    Rgds,
    Loh
     
  3. hploh

    hploh Member
    PartnerNOC

    Joined:
    Jun 14, 2006
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    I tested to add the forwarder manually at /etc/valiases/domainname

    But, it seem that it is not really work, example forwarder that i had defined:

    1. BillingTech@domainname forward to test@domainabc.com (upper case)
    2. billingtech@domainname forward to test@domainxyz.com (lower case)

    When first time sent email to BillingTech@domainname, it will forward a copy test@domainabc.com (which is right)

    then, send another email to to billingtech@domainname, it will reach test@domainabc.com as well, it something like cache in the server and the upper/lower not a sensitive case.

    Any one try on add it manually?

    Rgds,
    Loh
     
  4. cpanelgermain

    cpanelgermain Member

    Joined:
    Mar 21, 2006
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    The oversight has been corrected. Now the forwarders can be created using capital letters.
     
  5. AllBackJack

    AllBackJack Registered

    Joined:
    Mar 9, 2008
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Thanks.

    BTW, is there a way to simply upload and download the list of forwarders so entries don't have to slowly added one-by-one using the GUI? As either a simple text file, xml, etc., but the GUI would still be usable and list of forwarders coherent?
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    If you're comfortable with scripting (even PHP scripting) and have at least reseller access to the server, you can call the API2 function for adding a forwarder from the XML API.
     
  7. AllBackJack

    AllBackJack Registered

    Joined:
    Mar 9, 2008
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Thanks. That works for me......
     
  8. verdon

    verdon Well-Known Member

    Joined:
    Nov 1, 2003
    Messages:
    836
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    Northern Ontario, Canada
    cPanel Access Level:
    Root Administrator
    config server's mail manage is pretty handy for that sort of stuff.
     
  9. hploh

    hploh Member
    PartnerNOC

    Joined:
    Jun 14, 2006
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    1
    May I know this had been corrected at which cpanel build? Kindly advise.
    Thanks
     
  10. NNNils

    NNNils Well-Known Member

    Joined:
    Sep 17, 2002
    Messages:
    580
    Likes Received:
    0
    Trophy Points:
    16
    We still encounter some problems with this, especially when multiple forwarders are created for the same emailaddress.

    We would like to know in which build this was solved too.
     
Loading...

Share This Page