Email forwarders disappearing for no reason?

|Noname|

Well-Known Member
Aug 6, 2003
61
0
156
Hey guys, we have a customer that says a couple of his forwarders are somehow being deleted.
He contacted us about a month ago about this issue and now he says it happened again.
Did anyone hear about this happening in Cpanel?

Thanks in advance.
 

|Noname|

Well-Known Member
Aug 6, 2003
61
0
156
Thanks but I already grep'd the whole directory and there is anything related.
I don't this there is a log for this.
 

es2alna

Well-Known Member
Mar 30, 2014
67
0
6
Egypt
cPanel Access Level
Root Administrator
Grep this word "dodelfwd" without quotes in:
Code:
/usr/local/cpanel/logs/access_log
The entry in logs will be like this:
access_log:11.22.33.44 - USERNAME [04/04/2014:05:42:08 -0000] "GET /cPanel_magic_revision_1394487366/cjt/cpanel-all-min-en.js HTTP/1.1" 200 0 "https://IPADDRESS:2083/frontend/x3/mail/dodelfwd.html?email=XXXXX%40WEBSITE.COM&emaildest=EMAILTO%40WEBSITE.com"
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

I have not seen any cases where forwarders were deleted automatically. Are these domain email forwarders or just standard forwarders created for email accounts? Check the cPanel access logs (and archives of this log) as indicated in the previous post to see if they were manually deleted.

Thank you.