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Email forwarders disappearing for no reason?

Discussion in 'E-mail Discussions' started by |Noname|, Apr 3, 2014.

  1. |Noname|

    |Noname| Well-Known Member

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    Hey guys, we have a customer that says a couple of his forwarders are somehow being deleted.
    He contacted us about a month ago about this issue and now he says it happened again.
    Did anyone hear about this happening in Cpanel?

    Thanks in advance.
     
  2. es2alna

    es2alna Well-Known Member

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    Hi,

    I didn't face such an issue in 50+ servers.

    Check the logs for the deleting, maybe the customer is deleting them.

    Thanks,
     
  3. |Noname|

    |Noname| Well-Known Member

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    Hey, is this kind of activity even logged?
     
  4. es2alna

    es2alna Well-Known Member

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  5. |Noname|

    |Noname| Well-Known Member

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    Thanks but I already grep'd the whole directory and there is anything related.
    I don't this there is a log for this.
     
  6. es2alna

    es2alna Well-Known Member

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    Grep this word "dodelfwd" without quotes in:
    Code:
    /usr/local/cpanel/logs/access_log
    The entry in logs will be like this:
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I have not seen any cases where forwarders were deleted automatically. Are these domain email forwarders or just standard forwarders created for email accounts? Check the cPanel access logs (and archives of this log) as indicated in the previous post to see if they were manually deleted.

    Thank you.
     
  8. |Noname|

    |Noname| Well-Known Member

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    Thank you guys, gonna check it.
     
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