Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Email forwarders disappearing for no reason?

Discussion in 'E-mail Discussion' started by |Noname|, Apr 3, 2014.

  1. |Noname|

    |Noname| Well-Known Member

    Joined:
    Aug 6, 2003
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    156
    Hey guys, we have a customer that says a couple of his forwarders are somehow being deleted.
    He contacted us about a month ago about this issue and now he says it happened again.
    Did anyone hear about this happening in Cpanel?

    Thanks in advance.
     
  2. es2alna

    es2alna Well-Known Member

    Joined:
    Mar 30, 2014
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Egypt
    cPanel Access Level:
    Root Administrator
    Hi,

    I didn't face such an issue in 50+ servers.

    Check the logs for the deleting, maybe the customer is deleting them.

    Thanks,
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. |Noname|

    |Noname| Well-Known Member

    Joined:
    Aug 6, 2003
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    156
    Hey, is this kind of activity even logged?
     
  4. es2alna

    es2alna Well-Known Member

    Joined:
    Mar 30, 2014
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Egypt
    cPanel Access Level:
    Root Administrator
    I guess yes, check the logs here:
    Code:
    /usr/local/cpanel/logs/
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. |Noname|

    |Noname| Well-Known Member

    Joined:
    Aug 6, 2003
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    156
    Thanks but I already grep'd the whole directory and there is anything related.
    I don't this there is a log for this.
     
  6. es2alna

    es2alna Well-Known Member

    Joined:
    Mar 30, 2014
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Egypt
    cPanel Access Level:
    Root Administrator
    Grep this word "dodelfwd" without quotes in:
    Code:
    /usr/local/cpanel/logs/access_log
    The entry in logs will be like this:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,887
    Likes Received:
    1,814
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I have not seen any cases where forwarders were deleted automatically. Are these domain email forwarders or just standard forwarders created for email accounts? Check the cPanel access logs (and archives of this log) as indicated in the previous post to see if they were manually deleted.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. |Noname|

    |Noname| Well-Known Member

    Joined:
    Aug 6, 2003
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    156
    Thank you guys, gonna check it.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice