Email forwarding does not work - How to fix it?

delhost

Member
Nov 4, 2019
5
0
1
HenryA0022
cPanel Access Level
Website Owner
Greetings,


We have a problem with our panel or Email Account Forwarders that don't work. Just don't forward the email to the "new destination".
If we select [email protected] to forward a copy of all emails to [email protected], it just doesn't work. Could not find error logs (Find out how to check the logs for this function please inform me)

I tried to Forward E-mails to an e-mail account on the server itself and to external e-mails and no resources, with a function just not activated.

Does anyone have a suggestion to fix this?



Our port 25 is blocked and cannot send e-mails through another port, so it uses Postmak, but this does not seem to be an existing problem, Postmark delivers e-mails well and shows everything that happened. .



Thanks!
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
953
131
168
cPanel Access Level
Root Administrator
Hello there! If you have root access to the machine the best thing to do would be to check the /var/log/exim_mainlog file on the system to see exactly how the message is being handled. If not, the best thing you can do would be to speak with your as @keat63 mentioned as they would have the necessary access to check that area of the machine.