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Email forwarding to group

Discussion in 'E-mail Discussions' started by iambenmunro, Mar 6, 2016.

  1. iambenmunro

    iambenmunro Registered

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    Hi all,

    I've set up a rule that when an email is sent to our info email it is sent to me and some others. I followed a video tutorial on YouTube and it said it would CC my reply to everyone too. For example someone emails our info email address and I reply, my reply would be sent to everyone in the group too so they know it has been replied to... I tried this and it didn't work.

    Just wondering if there is anyone on here that could help? I only know the basics of cPanel but my hosting company are quite good when it comes to help in setting things up if I get stuck. I have access to the cPanel etc.

    Hopefully someone can help me, all help is much appreciated!

    Thanks,
    Ben
     
  2. Jcats

    Jcats Well-Known Member

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    Ben,

    Did you setup a forward or a filter? Can you screenshot the rule to get a better idea of how its setup
     
  3. iambenmunro

    iambenmunro Registered

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    Hey @Jcats,

    I believe it was a filter. Attached are some screenshots. My cPanel must have been updated over the last 72 hours as it looks slightly different to how it did when I first set this up but here it is (attached)

    Would be good to fix so that when someone replied to an email sent into our general email, we all get a copy to avoid duplication :)

    Hope this helps?

    Ben
     

    Attached Files:

  4. Jcats

    Jcats Well-Known Member

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    I just did some testing and its not possible to CC several emails with a forward or a filter, all it will do is send a single email to each email you are forwarding to so there is no way to respond to all accounts that you are forwarding to. :(

    You would need to use a mailing list unless someone else has some other easier method.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You could setup multiple forwarders depending on how many users you need to send the email to.
     
  6. Jcats

    Jcats Well-Known Member

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    The problem is, he wants to be able to hit 'reply to all' after its forwarded so it will respond to everyone that the email was forwarded to.
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Mailman is the answer then.
     
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