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Email from my server goes to SPAM on Outlook

Discussion in 'E-mail Discussions' started by ManoloBattista, May 3, 2016.

  1. ManoloBattista

    ManoloBattista Registered

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    Hello,

    I just started with CPanel, I have a problem with sending emails on Outlook accounts (.live .hotmail), I found many thread about the arguments but no one solve my problem.
    With others mail (example .gmail) it works.

    I set correctly DKIM, SPF, PTR (rDNS), using MX Toolbox for the server status it reports the below errors:

    Https The Certificate has a name mismatch
    DNS SOA Refresh Value is outside of the recommended range
    DNS SOA Expire Value out of recommended range

    ** Blacklist: 210 passed 0 errors 0 warning
    ** Mail Server: 13 passed 0 errors 0 warning

    The first error regarding the SSL, I not installed on my Server.

    Have you any suggestion?

    Thanks
     

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  2. acenetgeorge

    acenetgeorge Well-Known Member
    PartnerNOC

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    Check your IP reputation at senderbase.org and senderscore.org. The reputation lists can mark an IP as poor, which can get mail blacklisted.
     
  3. Ispaze

    Ispaze Registered

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    As @acenetgeorge said it should be an issue with your ip , i had a similar issue when i was a end user.

    I had no luck with my host in clearing it at the time , and i used google apps to overcome this issue

    Now you can use zoho as well which offer free accounts
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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