The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Email from one domain only goes to Default Email Account

Discussion in 'E-mail Discussions' started by newbieiguess, Oct 5, 2015.

  1. newbieiguess

    newbieiguess Member

    Joined:
    Jun 21, 2005
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    3
    Hi, we are having problems receiving email from one domain only (- Removed -) all email coming to our server from different email addresses in that server goes to our default email account (the one with the username as email).

    It only happens with this domain, I’ve seen the emails in the default email they put the correct emails as recipients. What could it be?
     
    #1 newbieiguess, Oct 5, 2015
    Last edited by a moderator: Oct 5, 2015
  2. Jcats

    Jcats Well-Known Member

    Joined:
    May 25, 2011
    Messages:
    275
    Likes Received:
    31
    Trophy Points:
    28
    Location:
    New Jersey
    cPanel Access Level:
    DataCenter Provider
    Can you check global and email filters to see if anything might be causing it.
     
  3. newbieiguess

    newbieiguess Member

    Joined:
    Jun 21, 2005
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    3
    It was a global filter setting, thanks for the help our client set ip up and forgot.
     
  4. Jcats

    Jcats Well-Known Member

    Joined:
    May 25, 2011
    Messages:
    275
    Likes Received:
    31
    Trophy Points:
    28
    Location:
    New Jersey
    cPanel Access Level:
    DataCenter Provider
    No problem, glad to hear it
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,724
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page