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Email from one domain only goes to Default Email Account

Discussion in 'E-mail Discussion' started by newbieiguess, Oct 5, 2015.

  1. newbieiguess

    newbieiguess Member

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    Hi, we are having problems receiving email from one domain only (- Removed -) all email coming to our server from different email addresses in that server goes to our default email account (the one with the username as email).

    It only happens with this domain, I’ve seen the emails in the default email they put the correct emails as recipients. What could it be?
     
    #1 newbieiguess, Oct 5, 2015
    Last edited by a moderator: Oct 5, 2015
  2. Jcats

    Jcats Well-Known Member

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    Can you check global and email filters to see if anything might be causing it.
     
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  3. newbieiguess

    newbieiguess Member

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    It was a global filter setting, thanks for the help our client set ip up and forgot.
     
  4. Jcats

    Jcats Well-Known Member

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    No problem, glad to hear it
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now addressed. Thank you for updating us with the outcome.
     
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