Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Email from PHP forms issue

Discussion in 'E-mail Discussions' started by canou83, Oct 4, 2017.

  1. canou83

    canou83 Well-Known Member

    Joined:
    Jul 20, 2016
    Messages:
    74
    Likes Received:
    7
    Trophy Points:
    8
    Location:
    France
    cPanel Access Level:
    Website Owner
    Hi, so far we use SMPT connections with external email servers for sending emails (for example, account opening form ...)

    I try to use the mailing of these forms in phph mail rather when SMPT.

    Our sites are in AutoSSL.

    During my tests, I find that emails to Exchanges boxes never arrive.

    an idea ? Thank you.
     
    #1 canou83, Oct 4, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,424
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Your access level shows as "Website Owner". I recommend reporting this issue to your web hosting provider so they can take a closer look, as it's possible the "SMTP Restrictions" option in enabled from Web Host Manager.

    Thank you.
     
    #2 cPanelMichael, Oct 4, 2017
  3. canou83

    canou83 Well-Known Member

    Joined:
    Jul 20, 2016
    Messages:
    74
    Likes Received:
    7
    Trophy Points:
    8
    Location:
    France
    cPanel Access Level:
    Website Owner
    Hello. I am not only a prorpiétaire but also the manager and the host of my site on a VPS / OVH. I have root access in WHM.

    No SMTP Restrictions in WHM.

    Everything works correctly in SMTP (we use OVH emails servers other than VPS) but I wanted to try in PHP MAIL.

    Ec'ets in PHP mail that we have reception problems with some founrisseurq like Exchange for example that does not receive the emails generated by php mail.
     
    #3 canou83, Oct 4, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,424
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Do you notice any output to /var/log/exim_mainlog when attempting to send the message? EX:

    Code:
    exigrep remote-smtp-server /var/log/exim_mainlog
    Also, check that you can manually connect to that remote mail server from your cPanel server over the port you have configured in the PHP script. EX:

    Code:
    telnet remote-mail-server 25
    Thank you.
     
    #4 cPanelMichael, Oct 5, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - Email forms issue
  1. Nicholas-MAH

    Emails sent from forms issue

    Nicholas-MAH, Sep 21, 2017, in forum: E-mail Discussions
    Replies:
    5
    Views:
    126
    cPanelMichael
    Sep 21, 2017
  2. Hedloff

    In Progress Automatic reply for full email and suspended emails causing poor reputation

    Hedloff, Oct 18, 2017 at 7:49 AM, in forum: E-mail Discussions
    Replies:
    2
    Views:
    17
    Hedloff
    Oct 18, 2017 at 8:42 AM
  3. smatt

    In Progress Email traffic on domain that has no accounts

    smatt, Oct 17, 2017 at 1:26 AM, in forum: E-mail Discussions
    Replies:
    1
    Views:
    38
    cPWilliamL
    Oct 17, 2017 at 10:23 AM
  4. bear410hk

    In Progress Email, domain not working after change user account name.

    bear410hk, Oct 15, 2017 at 2:20 AM, in forum: General Discussion
    Replies:
    3
    Views:
    61
    cPWilliamL
    Oct 16, 2017 at 10:58 AM
  5. therealcj96

    SOLVED Use cPanel as External Email Server?

    therealcj96, Oct 14, 2017 at 9:52 AM, in forum: E-mail Discussions
    Replies:
    3
    Views:
    70
    cPWilliamL
    Oct 16, 2017 at 12:55 PM

Share This Page