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Email from Wordpress forms issue

Discussion in 'E-mail Discussion' started by lemore, Jun 5, 2018.

  1. lemore

    lemore Registered

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    Hi,

    Since alot of my customers had problems with sending e-mail and the receiver gets it as spam, i've added 'VPS Mailservice', as my hosting provider calls it. It's a mail relay.

    I had to option to auto fill the records needed (dkim, spf, txt for auth.) for the domains i would like to use this relay.

    After that I have some problems with Wordpress forms that can't send e-mail anymore to a owner. It might be because of the sending e-mail adres is the Wordpress installation name @ my vps server name (wpinstall@vpsserver.name.com <like this).

    When I try to re-deliver the message from the queue, this is the error:

    Code:
    SMTP error from remote mail server after end of data: 421 4.7.0 No valid 'x-transip-mail-auth' DNS record found for 'vpsserver.name.com'.
    Do I need records for that domain? How could I add dns records for a subdomain? Because i already have the right records on the top level domain
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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