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email goes out blank

Discussion in 'E-mail Discussions' started by r2tech, Apr 26, 2005.

  1. r2tech

    r2tech Registered

    Feb 8, 2005
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    recently a client has been having a problem where certain emails he replies to goes out blank. the subject is fine, just the body is blank. does not always happen though, and sometime when one email is sent to many people, some will get it fine, while others get blank emails!

    he is using outlook, and they are using kerio mailserver internally (just to store the emails on imap internally), but connect to our server via pop.

    also, over the last few days, he has not been able to recieve certain attachments. say if he is sent a 300kb attachment, you can see outlook downloading 300kb, but it displays the email without the attachment (and its not a security or attachment block issue either).

    this one has got me totally stumped. any help is greatly appreciated!.

    thanks guys

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