Email goes to spam folder on GMail

NeophyteHeaven

Registered
May 30, 2019
1
0
1
Malaysia
cPanel Access Level
Root Administrator
Hi, im a System Administrator.

i have setup WHM cPanel and tested all the domain and spf, dkim validated.

email deliverability (whm) : all valid
talosintelligence.com (cisco) : good
mail-tester.com : 10/10
mxtoolsbox.com (mx lookup, blacklist, spf, dkim, dmarc): all good without warning

after do few testing sending, the email sending to gmail still ended up in spam folder.

what i might miss out here? Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Hello @NeophyteHeaven,

Gmail provides a contact form you can use if you are following all of the best practices and your emails are still marked as SPAM:

Bulk Sender Contact Form - Gmail Help

I recommend using this form if you've confirmed the guidelines documented on the link below are followed:

How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

Additionally, the following thread includes more information on this topic:

Emails to Gmail and Hotmail going to spam

Thank you.