Email goes to spam in Gmail and other email providers

fosterg4

Registered
Jul 2, 2019
3
1
78
Indonesia
cPanel Access Level
Root Administrator
I am having a problem lately to send email from cpanel to gmail email
where the email I send goes to spam gmail, even though I have used ssl, set up spf & dkim which usually functions to avoid spam and ptr records on the provider we use
I checked on several sites, the list of black IPs and my IP was not blacklisted
but still, emails sent from my webmail go to the spam list, so they have to be whitelisted if I want my e-mail messages not to be spam, the problem is not everything I send e-mails is someone I know and that is very troublesome because there are no notifications message goes to the person I sent the e-mail
can anyone help my problem?
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
6,815
541
263
Houston
cPanel Access Level
DataCenter Provider
Does this occur when you send a message to yourself? If so can you go to Gmail->Spam-> Select a message you've sent to yourself -> click the 3 dots in the upper right hand corner of the message -> select Show original what is shown for all the checks (PTR, DKIM and SPF)