Dec 9, 2019
cPanel Access Level
Website Owner
I am having a problem lately to send email from cpanel to gmail email:rolleyes:
where the email I send goes to spam gmail, even though I have used ssl, set up spf & dkim which usually functions to avoid spam and ptr records on the provider we use
I checked on several sites, the list of black IPs and my IP was not blacklisted
but still, emails sent from my webmail go to the spam list, so they have to be whitelisted if I want my e-mail messages not to be spam, the problem is not everything I send e-mails is someone I know and that is very troublesome because there are no notifications message goes to the person I sent the e-mail
can anyone help my problem?


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Hey there! It sounds like you've done most of the steps listed here already, but it may still be a good idea to check this guide:

If those are all there and in place, I'd recommend contacting Gmail directly to see if they can get you more details on what may be happening, or have your host reach out to them for you.