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Email going to /dev/null

Discussion in 'E-mail Discussions' started by Vishal Bhatnagar, Feb 11, 2017.

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  1. Vishal Bhatnagar

    Vishal Bhatnagar Registered

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    I checked the Track Delivery feature and able to see that mails are coming with a Filtered Icon and on clicking on the Details icon it is showing that "Filtered" , delivered to : /dev/null/ and transport "**bypassed**

    All such mails are not reaching my inbox ... kindly let us know what has to be done to resolve this issue.

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    #1 Vishal Bhatnagar, Feb 11, 2017
    Last edited by a moderator: Feb 11, 2017
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    It shows filtered, so can you check if any filter is set to remove the mail with any matching string or something, as it looks to be one with it..
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Have you verified no Global Filter or Email Filter rules in cPanel are discarding the message? If so, do you have root access to the system to verify if any Exim system filters are filtering the message? If you do not have root access, please report the issue to your web hosting provider so they can take a closer look.

    Thank you.
     
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