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Email I want to receive but it is being blocked....

Discussion in 'E-mail Discussion' started by opentoe, Jan 31, 2015.

  1. opentoe

    opentoe Active Member

    Feb 6, 2013
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    I want to receive an email, but my servers are blocking it. Supposedly they are on RBL lists and considered as spam. Is there any place in WHM to open up the email system temporarily so ALL email gets through?? There really aren't too many email settings in WHM, except reports. This is what details are in the email logs through WHM. What sucks is if I use a gmail account address it works fine.

    Event:    rejected rejected
    Sender User:    -remote-
    Sender Domain:   
    Sent Time:    Jan 31, 2015 3:47:15 PM
    Sender Host:
    Sender IP:
    Authentication:    unauthorized
    Spam Score:    0
    Recipient:    my email address
    Delivered To:   
    deliveryuser:    my account
    deliverydomain:    my domain
    Router:    reject
    Transport:    **rejected**
    Out Time:    Jan 31, 2015 3:47:15 PM
    ID:    1YHewa-000FeT-KB
    Delivery Host:
    Delivery IP:
    Size:    0 bytes
    Result:    JunkMail rejected - []:60169 is in an RBL, see Blocked - see
    #1 opentoe, Jan 31, 2015
    Last edited by a moderator: Sep 7, 2015
  2. kernow

    kernow Well-Known Member

    Jul 23, 2004
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    If you know the IP address of the senders, have a look in WHM>>>>>Exim Configuration Manager. Do a search there for access lists and trusted SMTP IPs.
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    You can browse to the "RBLs" tab in "WHM Home » Service Configuration » Exim Configuration Manager » Basic Editor" and disable the RBLs or whitelist individual IP addresses.

    Thank you.
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