Email I want to receive but it is being blocked....


Active Member
Feb 6, 2013
cPanel Access Level
Website Owner
I want to receive an email, but my servers are blocking it. Supposedly they are on RBL lists and considered as spam. Is there any place in WHM to open up the email system temporarily so ALL email gets through?? There really aren't too many email settings in WHM, except reports. This is what details are in the email logs through WHM. What sucks is if I use a gmail account address it works fine.

Event:    rejected rejected
Sender User:    -remote-
Sender Domain:   
Sender:    [email protected]
Sent Time:    Jan 31, 2015 3:47:15 PM
Sender Host:
Sender IP:
Authentication:    unauthorized
Spam Score:    0
Recipient:    my email address
Delivered To:   
deliveryuser:    my account
deliverydomain:    my domain
Router:    reject
Transport:    **rejected**
Out Time:    Jan 31, 2015 3:47:15 PM
ID:    1YHewa-000FeT-KB
Delivery Host:
Delivery IP:
Size:    0 bytes
Result:    JunkMail rejected - []:60169 is in an RBL, see Blocked - see
Last edited by a moderator:


Staff member
Apr 11, 2011
Hello :)

You can browse to the "RBLs" tab in "WHM Home » Service Configuration » Exim Configuration Manager » Basic Editor" and disable the RBLs or whitelist individual IP addresses.

Thank you.