Email is not working for domain moved to other hosting

[ashukasama]

• I have purchased a domain (abc.com) with Hosting company named "company 1"
• I have purchased multi-domain hosting with another company named 'company 2'
• I pointed nameserver of a domain to "company 2"
• My domain & emails are set up on this server.
• I created lots of sub-domain on company 2 and using it smoothly.
• I plan to move my main domain to another hosted company
• I opened DNS editor for my domain in Company 2, updated A record for a domain (abc.com) and CNAME record to the new hosted company
• But now email is stopped, so I changed MX record settings
  • added new MX record to mail.abc.com
    
  • added Cname mail.abc.com record to abc.com.md-25.webhostbox.net

I am not sure whether I added it correctly or not.

I am receiving few emails, but I am not receiving an email from Gmail.

 

[cPanelMichael]

Hello,

Those steps look correct. How long ago did you make the change? It's possible the delay in receiving the emails from Gmail relates to DNS propagation.

Thank you.