The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

eMail issues

Discussion in 'E-mail Discussions' started by omoriginals, Jan 23, 2004.

  1. omoriginals

    omoriginals Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    6
    Hello,

    My new cPanel server is up and running.
    We just made it live yesterday. All of the sites were using cPanel on a shared server. No I have my own cPanel sever.

    The domains all seem to be working, but we've been having some eMail issues.

    1) Clients haven't been able to eMail each other: this seems to be working now

    2) Some clients aren't getting eMails from ME (my site is on the same server)
    But, they are getting some from others (people from their domain & outside of the server)

    3) Some clients aren't getting any eMail in their inbox (they use outlook) but there are new messages when they go to theirdomain.com/webmail

    Everybody's eMail worked fine before the transfer.

    I copies all of the old account info to the new server from within WHM.

    Any wisdom about the eMail issues would be greatly appreciated.

    Are the above issues common?
    Do I need to do anything in my setup?

    God Bless,
    Oscar
     
  2. anand

    anand Well-Known Member

    Joined:
    Nov 11, 2002
    Messages:
    1,435
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    DataCenter Provider
    on shell do this and paste the result here. Replace the emailid@CUSTOMERDOMAIN.com with ur customers email id who is not recieving mails.

    mail -v emailid@CUSTOMERDOMAIN.com
    sub: test
    test
    .


    LAST . is neccessary.

    As for users not able to see mails in outlook, check their settings.
     
  3. omoriginals

    omoriginals Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    6
    Thanks.

    I'm VERY new at this.
    How do I get to the shell?

    Can't I do the testing through WHM?

    God Bless,
    Oscar
     
  4. anand

    anand Well-Known Member

    Joined:
    Nov 11, 2002
    Messages:
    1,435
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    DataCenter Provider
    Please don't mind but if you aren't aware of the basics even i seriously recommend you hire someone to do it for you for now. And then gradually learn. Its always better and safer. Rest is ur wish.

    For shell u need to use a ssh client like putty for windows. Google for putty to download and use it.
     
  5. anand

    anand Well-Known Member

    Joined:
    Nov 11, 2002
    Messages:
    1,435
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    DataCenter Provider
  6. omoriginals

    omoriginals Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    6
    Mac OS X

    Ok. I left out an important detail.

    I'm on a mac running os x.

    I learned that OS X includes OpenSSH by default.

    So I should be able to what you recommend from the command line.

    how do i connect with ssh?

    Thanks & God Bless,
    Oscar
     
  7. anand

    anand Well-Known Member

    Joined:
    Nov 11, 2002
    Messages:
    1,435
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    DataCenter Provider
    sorry have no idea on mac, ssh is used as follows atleast on linux systems.

    ssh root@serverip -v

    -v is for verbose. It will ask u the root password then.
     
  8. omoriginals

    omoriginals Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    6
    Deferred: Connection refused by localhost

    Here is what I got with your help....

    [TiBook:~] om% ssh root@65.183.204.254
    root@65.183.204.254's password:
    Connection to 65.183.204.254 closed by remote host.
    Connection to 65.183.204.254 closed.
    [TiBook:~] om% mail -v nick@forsalebynick.com
    Subject: test
    .
    EOT
    Null message body; hope that's ok
    nick@forsalebynick.com... Connecting to localhost via relay...
    nick@forsalebynick.com... Deferred: Connection refused by localhost
    [TiBook:~] om%

    ---
    what's does "Deferred: Connection refused by localhost" mean?

    I can send eMail to nick@forsalebynick.com from domains other than those on my server without a problem.

    Thanks & God Bless,
    Oscar
     
  9. anand

    anand Well-Known Member

    Joined:
    Nov 11, 2002
    Messages:
    1,435
    Likes Received:
    1
    Trophy Points:
    38
    Location:
    India
    cPanel Access Level:
    DataCenter Provider
    Re: Deferred: Connection refused by localhost

    I believe now u need someone professional to look at ur server and fix it for you. Sorry but i can't do a step by step for u on this matter.
     
  10. Website Rob

    Website Rob Well-Known Member

    Joined:
    Mar 23, 2002
    Messages:
    1,506
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Alberta, Canada
    cPanel Access Level:
    Root Administrator
    I would suggest you check the DNS settings for each account. WHM does not automatically setup correct DNS info nor assign Ownership correctly. Some things still need to be done manually. ;)
     
  11. omoriginals

    omoriginals Well-Known Member

    Joined:
    Sep 11, 2003
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    6
    Re: Re: Deferred: Connection refused by localhost

    Thanks for getting me on the right path.

    God Bless,
    Oscar
     
Loading...

Share This Page