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Email issues

Discussion in 'E-mail Discussion' started by CreationsMoody, Apr 15, 2014.

  1. CreationsMoody

    CreationsMoody Member

    Mar 8, 2013
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    OK this is actually a two part question. First question is can you disable or remove the default email in Cpanel? I have a couple of default email accounts that seem to have been hacked. I need to know how to disable that if anything beyond just changing the account password.

    Next. i have a email in the mail queue that says it is locked and can't be deleted?? How is that possible and how do I get it removed from the system?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    1. There is a thread on disabling the default email account here:

    Disable default email account

    2. You can try restarting Exim to see if that releases the lock on the message.

    Thank you.
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