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Email limitations

Discussion in 'E-mail Discussions' started by larryathome, May 26, 2011.

  1. larryathome

    larryathome Member

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    I set up my clients to only be allowed to send 500 max emails per hour in my WHM and I am getting a lot of error messages that the clients are exceeding the hourly limit. If I were the client on the other side, how would I make sure that my mail gets sent and holds in cue so that it sends periodically instead of attempting to send all at one time?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If you were sending email from your Mail client like Outlook for example, nothing. Some software does offer an option to queue email being sent from that software like vBulletin forums for example.

    If the users sending out that amount of email in an hour are sending legit emails, I don't see any reason why you couldn't bump up that limit. For example if one or more of your clients has mailing lists that are larger than 500 users, you're going to run into this issue often.
     
  3. larryathome

    larryathome Member

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    Actually, they own membership sites where they are trying to email their whole membership that is over 500 members. The php script that they are running will send emails to the whole database rather than staggering them at 500 per hour. Is there some way inside cpanel that they could set it up sending rates so that the messages that are over the limit are held in cue instead of being discarded?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Not that I'm aware of. You might check with the author of that script to see if there's a way to limit how many it sends out.
     
  5. larryathome

    larryathome Member

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    I am looking to see if there is a way to regulate this inside cpanel itself or if there is some server side software that will allow me to have them hold the mail in cue. Maybe you know of some server side software?
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    This post by cPanelDon may be useful to you for limiting emails per domain.
     
  7. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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