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Email log error

Discussion in 'E-mail Discussion' started by Paulo Cesar, Apr 4, 2016.

  1. Paulo Cesar

    Paulo Cesar Member

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    Hello guys!
    I have a problem with exim. All days I have more tham 1000 messages in queue. I clicked to resend an email and got the following error:

    R=virtual_user_spam2 T=virtual_userdelivery_spam defer (13): Permission denied: while renaming tmp/1459790325.H231352P31997.cxs-02-web01l.example.com.br as new/1459790325.H231352P31997.cxs-02-web01l.example.com.br,S=27410

    I checked my tmp dir and the permissions are ok. 1777. What can be this error? Someone can help me?

    Best regards. []'s
     
    #1 Paulo Cesar, Apr 4, 2016
    Last edited by a moderator: Apr 4, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    CXS is a third-party application. Please ensure you report issues with that software to their support forum at:

    General Discussion (cxs) - ConfigServer Community Forum

    Does the issue persist if you temporarily disable CXS and attempt to deliver messages from the queue?

    Thank you.
     
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  3. Paulo Cesar

    Paulo Cesar Member

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    Michael,

    Actually, I do not put "CXS related" in the subject. "cxs-02-web01l" is name of my server. The error is related with exim, by the way, the issue persists. :confused:
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Please post the output from the following commands:

    Code:
    stat /tmp
    mount|grep /tmp
    Thank you.
     
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  5. Paulo Cesar

    Paulo Cesar Member

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    root@cxs-02-web01l [/]# stat /tmp
    File: "/tmp"
    Size: 446464 Blocks: 880 IO Block: 4096 diretório
    Device: fd06h/64774d Inode: 2 Links: 24
    Access: (1777/drwxrwxrwt) Uid: ( 0/ root) Gid: ( 0/ root)
    Access: 2016-04-05 13:47:05.795949621 -0300
    Modify: 2016-04-05 14:34:47.136946417 -0300
    Change: 2016-04-05 14:34:47.136946417 -0300

    root@cxs-02-web01l [/]# mount|grep /tmp
    /dev/mapper/vg_cxs02web01l-tmp on /tmp type ext4 (rw,noexec,nosuid)
    /tmp on /var/tmp type none (rw,noexec,nosuid,bind)
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Are you certain there are no third-party applications such as MailScanner or CXS installed on the server? If so, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  7. Paulo Cesar

    Paulo Cesar Member

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    Yes friend, I'm sure. So, I will open the ticket. Thank you very much for the help. :)
     
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