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email login failed

Discussion in 'E-mail Discussions' started by bigpy2003, May 17, 2008.

  1. bigpy2003

    bigpy2003 Well-Known Member

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    Hello,

    I create a fresh email account and when I try to login with the proper information, it tells me that the login failed.

    I am 100% that the credentials I am inputting are correct.
     
  2. bigpy2003

    bigpy2003 Well-Known Member

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    Anyone had this issue or got a way to troubleshoot it???
     
  3. viraj

    viraj Well-Known Member

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    Twitter:
    Hi,

    Try restarting the Courier/Imap-Auth/Cppop services & check again... :)
     
  4. Commrade

    Commrade Member

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    Hi,

    Check out if the problem only occures with Webmail or you do face problems with any third party mail clients.

    Can you please paste the exact error message that you are receiving.

    Thank you
     
  5. gdns

    gdns Active Member

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    I have the excact same problem


    freebsd/WHM 11.23.0 cPanel 11.23.1-C24654

    the problem started 20 may, some exsisting users can not login
     
  6. thewebhosting

    thewebhosting Well-Known Member

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    It can also be happen if your domain has exceeded its allocated disk space limit.
     
  7. oldgit

    oldgit Registered

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    Did you resolve this issue?

    I've had a similar problem after shanging from a VPS account to a semi-dedicated server - I was not able to collect email through POP, although I could send, use webmail, IMAP and all other services. This was affecting all client accounts on the server.

    From looking at my email client responses, the password was not being recognised as the dialog box for the accountID and password kept coming up.

    My hosting company eventually traced it to a 'cppop' service running and, once this was disabled, POP mail was available again.

    Anyone got any more info on this?
     
  8. cPanelKenneth

    cPanelKenneth cPanel Development
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    If a system is configured for Maildir, the cppop service should not be running at all. Indeed all support for cppop will end August 1, 2008: http://blog.cpanel.net/?p=61
     
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