The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Email loop with bandwidth notifications

Discussion in 'E-mail Discussions' started by eger, Jun 13, 2006.

  1. eger

    eger Well-Known Member

    Joined:
    Feb 28, 2003
    Messages:
    128
    Likes Received:
    0
    Trophy Points:
    16
    Not sure if this is a bug... But I found one of my servers today with some really high loads and running very slowly. I tracked it down to spamd which was ultimately caused by a loop in exim.

    The issue was with the option in Tweak Settings "Email users when they have reached 80% of their bandwidth". With this enabled and users who were over quota and with 80% bandwidth usage it would create a loop like this in my exim_mainlog:
    Code:
    2006-06-13 12:37:45 1FqDlc-00058y-SY <= cpaneluser@host.myserver.com U=cpaneluser P=local-bsmtp S=108683 id=E1FqDlc-00058t-Ll@host.myserver.com
    2006-06-13 12:37:45 1FqDlc-00058y-SY == cpaneluser@host.myserver.com R=localuser T=local_delivery defer (122): Disk quota exceeded: mailbox is full
    2006-06-13 12:37:45 1FqDlc-00058y-SY ** cpaneluser@host.myserver.com: retry timeout exceeded
    2006-06-13 12:37:48 1FqDlc-00058y-SY Completed
    2006-06-13 12:37:48 1FqDlc-00058t-Ll => cpaneluser <cpaneluser@host.myserver.com> R=sa_localuser T=local_sa_delivery
    2006-06-13 12:37:48 1FqDlc-00058t-Ll Completed
    2006-06-13 12:37:53 1FqDli-00059K-3I <= cpaneluser@host.myserver.com U=cpaneluser P=local-bsmtp S=108683 id=E1FqDlh-00059E-Ig@host.myserver.com
    2006-06-13 12:37:53 1FqDli-00059K-3I == cpaneluser@host.myserver.com R=localuser T=local_delivery defer (122): Disk quota exceeded: mailbox is full
    2006-06-13 12:37:53 1FqDli-00059K-3I ** cpaneluser@host.myserver.com: retry timeout exceeded
    2006-06-13 12:37:56 1FqDli-00059K-3I Completed
    2006-06-13 12:37:56 1FqDlh-00059E-Ig => cpaneluser <cpaneluser@host.myserver.com> R=sa_localuser T=local_sa_delivery
    R=virtual_user T=virtual_userdelivery defer (122): Disk quota exceeded: mailbox is full
    2006-06-13 12:37:59 1FqDls-0005AC-I2 <= cpaneluser@host.myserver.com U=cpaneluser P=local-bsmtp S=108683 id=E1FqDlp-0005A6-HF@host.myserver.com
    2006-06-13 12:37:59 1FqDls-0005AC-I2 == cpaneluser@host.myserver.com R=localuser T=local_delivery defer (122): Disk quota exceeded: mailbox is full
    2006-06-13 12:37:59 1FqDls-0005AC-I2 ** cpaneluser@host.myserver.com: retry timeout exceeded
    
    This started happening to multiple users and as you can see it's happening (retrying to send?) about every 5 seconds.

    After I disabled this option and restarted exim the problem disappeared and my load came back down under 0.50 from over 8.00.

    Is there any way around this? I have many users who do like to get bandwidth usage notices.
     
  2. webignition

    webignition Well-Known Member

    Joined:
    Jan 22, 2005
    Messages:
    1,880
    Likes Received:
    0
    Trophy Points:
    36
    I'd bet that such notifications get delivered to the relevant contact email for the account. Setting this to an address not hosted on the account might be a good idea.
     
Loading...

Share This Page