email marked as high-scoring spam with a low score

Lyttek

Well-Known Member
Jan 2, 2004
776
4
168
Perplexed by problem that just cropped up:

Take a peek at the following: message with a -1.47 SA score. Says it's not spam, deliver it, then turns around and says it's spam, delete it.

no blacklists in place, thresholds set at 4 and 7 for spam/high-scoring spam. It looks thus far like one common denominator is "X-Spam-Status:, No"

Thoughts??



Spam: N Action(s): deliver, header, "X-Spam-Status:, No"
High Scoring Spam: Y Action(s): delete
SpamAssassin Spam: N
Listed in RBL: N
Spam Whitelisted: N
Spam Blacklisted: N
SpamAssassin Autolearn: Y (not spam)
SpamAssassin Score: -1.47
Spam Report:
Score Matching Rule Description
cached not
score=-1.471
4 required
spam autolearn=not
-1.90 BAYES_00
0.00 HTML_MESSAGE
0.43 MIME_HTML_MOSTLY
-0.00 RCVD_IN_DNSWL_NONE
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Are you using a third-party application such as MailScanner on this system?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
This issue is likely related to MailScanner itself. I recommend consulting directly with the support channels that MailScanner offers to resolve this issue.

Thank you.