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email marked as high-scoring spam with a low score

Discussion in 'E-mail Discussion' started by Lyttek, Sep 10, 2013.

  1. Lyttek

    Lyttek Well-Known Member

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    Perplexed by problem that just cropped up:

    Take a peek at the following: message with a -1.47 SA score. Says it's not spam, deliver it, then turns around and says it's spam, delete it.

    no blacklists in place, thresholds set at 4 and 7 for spam/high-scoring spam. It looks thus far like one common denominator is "X-Spam-Status:, No"

    Thoughts??



    Spam: N Action(s): deliver, header, "X-Spam-Status:, No"
    High Scoring Spam: Y Action(s): delete
    SpamAssassin Spam: N
    Listed in RBL: N
    Spam Whitelisted: N
    Spam Blacklisted: N
    SpamAssassin Autolearn: Y (not spam)
    SpamAssassin Score: -1.47
    Spam Report:
    Score Matching Rule Description
    cached not
    score=-1.471
    4 required
    spam autolearn=not
    -1.90 BAYES_00
    0.00 HTML_MESSAGE
    0.43 MIME_HTML_MOSTLY
    -0.00 RCVD_IN_DNSWL_NONE
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello :)

    Are you using a third-party application such as MailScanner on this system?

    Thank you.
     
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  3. Lyttek

    Lyttek Well-Known Member

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    I am indeed. Using Chirpy's MailScanner package.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    This issue is likely related to MailScanner itself. I recommend consulting directly with the support channels that MailScanner offers to resolve this issue.

    Thank you.
     
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