SOLVED Email Migration

[heycarollan]

I migrated from an old shared host to a new one after a series of nightmare interactions with my host. I had several emails I was hosting as well.

One client with all the emails said they had all their emails saved as they were using an outside application so, when I transferred them ovr to the new host(which uses "hpanel" my hosts version of cpanel), so I didnt worry about it. I just gave them the new imap pop credentials and a link to their new webmail.

Well, now they need something from their old emails pre-migration. I have the full cpanel backup including the email folder but, I dont have them on a cpanel. I do have a cpanel server but I would like to do this without migrating and having to take their website down.

I have a spare domain for staging on a cpanel server that they are not on. Is there a way to use this or convert the pre-existing files I have?

 

[cPanelLauren]

You could manually extract the backup, find the files and then move them over to the new server. It's a bit of a process but definitely doable.

The steps would be something like:

1. Send copy of the backup to your (or their server if they have the space) server - this can be done with FTP or SCP if they have shell access
2. extract the backup - this doesn't even require a domain to be live or valid.
   • through the file manager you can just click extract
   • via ssh you can run something like the following:
     

     tar xvzf file.tar.gz

3. Identify what you want to move, mail related files are at /home/user/mail/
4. download/FTP the files to the customer server or use something like rsync to do this
5. ensure permissions/ownership is correct on the newly moved files.

 

[Aileen71]

You could manually extract the backup, find the files and then move them over to the new server. It's a bit of a process but definitely doable.

The steps would be something like:

1. Send copy of the backup to your (or their server if they have the space) server - this can be done with FTP or SCP if they have shell access
2. extract the backup - this doesn't even require a domain to be live or valid.
   • through the file manager you can just click extract
   • via ssh you can run something like the following:
     

     tar xvzf file.tar.gz

3. Identify what you want to move, mail related files are at /home/user/mail/
4. download/FTP the files to the customer server or use something like rsync to do this
5. ensure permissions/ownership is correct on the newly moved files.

This is such a great help. Thanks.

 

[SamuelM]

Hello @Aileen71,

You are very welcome! I will go ahead and mark this thread as solved. Please feel free to reply if you have any additional questions.

Best regards