Email mis-routed to catch-all account

Version: 7.2.1-RELEASE_45

Problem: We recently moved clients from an Ensim server to cPanel and now their emails are going to the catch-all account instead of the correct user's account.

For instance:

I send an email to user@domainname.com and it shows up in the default user's account - default_user

There is a user setup as "user" on the server. I can not removed the user and then re-add them because it will lose the address books for Squirrelmail.

Thanks for the help.

cPanel.net Support Ticket Number: 18879