Email MX Lookup Failure

Albi Ngjela

Registered
Aug 28, 2019
1
0
1
Albania
cPanel Access Level
Root Administrator
Hello!
I have a problem with my mails.
I can send emails to gmail but i can not recive from it.
Gmail sen me back this message DNS Error: 6221020 DNS type 'mx' lookup of examledomain.com responded with code SERVFAIL
Help me please!

Albi
 

keat63

Well-Known Member
Nov 20, 2014
1,894
248
93
cPanel Access Level
Root Administrator
How old is the domain.
How long have you hade the domain
Is it your own server etc
Do you have any firewall rules blocking countries.

Maybe also have a play with MX Toolbox, see if it reveals anything
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,255
313
Houston
It does sound like your MX record is unresolvable. Mx Toolbox is a good suggestion. You might also just try a simple dig and see if there's an A record for your MX record:

Code:
dig a mail.yourdomain.tld