Email not being sent /received

Apr 15, 2021
6
0
1
Australia
cPanel Access Level
Website Owner
Hi everyone,

I've been googling for solution but had no luck.

I sent a test email in Joomla Configuration.
> From Email : [email protected]
> From Name:
> Reply To Email:
> Reply To Name:
> Mailer: PHP Mail
> Send Test Mail: Result > The email was sent to [email protected] using PHP Mail. You should check that you've received the test email.

BUT EMAIL NEVER ARRIVED. So I checked in CPanel Shared Host

Error in CPanel > Email Track Delivery:

"AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=1810: 550 message submission is for authorised users only! "


Can anyone help please.
 
Last edited by a moderator:
Apr 15, 2021
6
0
1
Australia
cPanel Access Level
Website Owner
Please ensure to provide a valid username/password to authenticate in the mail settings while using smtp fuction.
I've already tried with SMTP, valid username/password ( which I also used on other site working fine) but didn't work.
The error is " SMTP connect failed . Test mail could not be sent "

I also posted my issue here Joomla SMTP e-mail failing