Email not being sent /received

[tangent-webmaster]

Hi everyone,

I've been googling for solution but had no luck.

I sent a test email in Joomla Configuration.
> From Email : [email protected]
> From Name:
> Reply To Email:
> Reply To Name:
> Mailer: PHP Mail
> Send Test Mail: Result > The email was sent to [email protected] using PHP Mail. You should check that you've received the test email.

BUT EMAIL NEVER ARRIVED. So I checked in CPanel Shared Host

Error in CPanel > Email Track Delivery:

"AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=1810: 550 message submission is for authorised users only! "


Can anyone help please.

 

[kodeslogic]

Please ensure to provide a valid username/password to authenticate in the mail settings while using smtp fuction.

 

[cPRex]

Exactly what @kodeslogic said - PHP mail is likely sending the message without any type of authentication, so you'd want to use a tool that authenticates to the mail server to send that message.

 

[tangent-webmaster]

Please ensure to provide a valid username/password to authenticate in the mail settings while using smtp fuction.

I've already tried with SMTP, valid username/password ( which I also used on other site working fine) but didn't work.
The error is " SMTP connect failed . Test mail could not be sent "

I also posted my issue here Joomla SMTP e-mail failing

 

[cPRex]

Let's keep using that other thread then to avoid confusion as that seems to have more details :D