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EMAil not delivered a mail account

Discussion in 'E-mail Discussions' started by botic, Aug 20, 2004.

  1. botic

    botic Active Member

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    I'm using a catchall account but all the mails I'm sending to id7.com comes back to me with the following error:

    Message from MAILER-DAEMON.
    Unable to deliver message to the following address(es).

    catchall@id7.com:
    Unknown user

    --- Original message follows.

    Return-path: <id7com@secure.terraday.com>
    Envelope-to: catchall@id7.com
    Delivery-date: Fri, 20 Aug 2004 12:12:36 +0300
    Received: from id7com by secure.terraday.com with local-bsmtp (Exim 4.34)
    id 1By5Rr-0004xE-L4
    for catchall@id7.com; Fri, 20 Aug 2004 12:12:36 +0300
    Received: from [195.95.20.42] (port=35498 helo=mailrelay.xxxx.be)
    by secure.terraday.com with esmtp (Exim 4.34)
    id 1By5Rr-0004x7-FR
    for admin@id7.com; Fri, 20 Aug 2004 12:12:35 +0300
    Received: from mailhub.base.be (NAT-Notes [195.95.20.238])
    by mailrelay.xxx.be (Postfix) with ESMTP id C4B7541AF6
    for <admin@id7.com>; Fri, 20 Aug 2004 11:13:00 +0200 (MET DST)
    From: <xxxx@xxxx.be>
    To: <admin@id7.com>
    MIME-Version: 1.0
    Subject: Re: test
    X-Mailer: Lotus Notes Release 5.0.11 July 24, 2002
    Message-ID: <OFF40D5AAF.A800DC35-ONC1256EF6.0032922A-C1256EF6.0032942B@xx.be>
    Date: Fri, 20 Aug 2004 11:12:29 +0200
    Content-Type: multipart/alternative; boundary="=_alternative 00329420C1256EF6_="
    X-Antivirus-Scanner: Clean mail though you should still use an Antivirus
    X-Spam-Level:
    X-Spam-Checker-Version: SpamAssassin 2.64 (2004-01-11) on secure.terraday.com
    X-Spam-Status: No, hits=0.3 required=5.0 tests=HTML_MESSAGE,NO_REAL_NAME
    autolearn=no version=2.64

    This is a multipart message in MIME format.
    --=_alternative 00329420C1256EF6_=
    Content-Type: text/plain; charset="us-ascii"

    Who can help me?
     
  2. botic

    botic Active Member

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    exim -bt admin@id7.com

    exim -bt admin@id7.com:

    admin@id7.com is undeliverable:
    Unrouteable address


    Valiases :

    catchall@id7.com
    *: id7.com


    /scripts/exim4

    This is the exim 4.41 installer release number 100 subrelease rhel3

    Fetching Obsoletes list for channel: rhel-i386-es-3...

    Fetching rpm headers...

    Name Version Rel
    ----------------------------------------------------------


    The following packages you requested are already updated:
    db4-devel
    pam-devel
    openssl096b
    openssl
    openssl-devel
    gcc
    glibc-devel
    compat-db
    zlib-devel
    rpm-build
    Resetting Exim to cPanel Defaults and Installing the Latest Version
    Removing spamkey for id7com...Done
    `/etc/localdomains' -> `/etc/localdomains.eximreset'
    `/etc/aliases' -> `/etc/aliases.eximreset'
    `/etc/secondarymx' -> `/etc/secondarymx.eximreset'
    --21:06:15-- http://diff.cpanel.net/exim-cpanel7...rite_mailman2_maskedmailtrap_exiscan.i386.rpm
    => `exim-4.41-100_cpanel_stmpcontrol_antivirus_rewrite_mailman2_maskedmailtrap_exiscan.i386.rpm'
    Resolving diff.cpanel.net... done.
    Connecting to diff.cpanel.net[69.72.164.155]:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 1,473,116 [application/x-rpm]

    100%[=================================================================================>] 1,473,116 620.35K/s ETA 00:00

    21:06:17 (620.35 KB/s) - `exim-4.41-100_cpanel_stmpcontrol_antivirus_rewrite_mailman2_maskedmailtrap_exiscan.i386.rpm' saved [1473116/1473116]

    Preparing... ########################################### [100%]
    1:exim ########################################### [100%]
    groupadd: group mailnull exists
    groupadd: group mailtrap exists
    Generating a 1024 bit RSA private key
    .........++++++
    ..................++++++
    writing new private key to '/etc/exim.key'
    -----
    You are about to be asked to enter information that will be incorporated
    into your certificate request.
    What you are about to enter is what is called a Distinguished Name or a DN.
    There are quite a few fields but you can leave some blank
    For some fields there will be a default value,
    If you enter '.', the field will be left blank.
    -----
    Country Name (2 letter code) [GB]:State or Province Name (full name) [Berkshire]:Locality Name (eg, city) [Newbury]:Organization Name (eg, company) [My Company Ltd]:Organizational Unit Name (eg, section) []:Common Name (eg, your name or your server's hostname) []:Email Address []:Updating /scripts...Done
    Exim version 4.41 #1 built 10-Aug-2004 16:53:43
    Copyright (c) University of Cambridge 2004
    Berkeley DB: Sleepycat Software: Berkeley DB 4.1.25: (August 21, 2003)
    Support for: iconv() PAM Perl OpenSSL
    Lookups: lsearch wildlsearch nwildlsearch iplsearch dbm dbmnz
    Authenticators: cram_md5 plaintext spa
    Routers: accept dnslookup ipliteral manualroute queryprogram redirect
    Transports: appendfile autoreply pipe smtp
    Contains exiscan-acl patch revision 24 (c) Tom Kistner [http://duncanthrax.net/exiscan/]
    Configuration file is /etc/exim.conf.buildtest
    `/etc/exim.conf.buildtest' -> `/etc/exim.conf'
    Testing connection speed...(this could take a while)....Done
    Four usable mirrors located
    CPAN: Storable loaded ok
    Going to read /home/.cpan/Metadata
    Database was generated on Thu, 19 Aug 2004 21:05:32 GMT
    Mail::SpamAssassin is up to date.
    Net::DNS is up to date.
    perlmod--Install done
    mkdir: cannot create directory `/var/spool/exim': File exists
    Waiting for exim to restart..............finished.

    mailnull 14856 0.0 0.1 6588 1904 ? S 21:06 0:00 /usr/sbin/exim -bd -q60m
    mailnull 14862 0.0 0.1 6572 1892 ? S 21:06 0:00 /usr/sbin/exim -tls-on-connect -bd -oX 465
    mailnull 14900 0.0 0.3 7116 3712 ? S 21:06 0:00 /usr/sbin/exim -q
    root 14899 0.1 0.1 6104 1496 ? S 21:06 0:00 antirelayd
    root 14909 6.8 1.7 22720 18512 ? S 21:06 0:00 /usr/bin/spamd -d

    exim started ok
    `/etc/localdomains.eximreset' -> `/etc/localdomains'
    `/etc/aliases.eximreset' -> `/etc/aliases'
    `/etc/secondarymx.eximreset' -> `/etc/secondarymx'
    exim: no process killed
    Waiting for exim to restart..............finished.

    mailnull 15061 0.0 0.1 6588 1928 ? S 21:06 0:00 /usr/sbin/exim -bd -q60m
    mailnull 15067 0.0 0.1 6564 1892 ? S 21:06 0:00 /usr/sbin/exim -tls-on-connect -bd -oX 465
    mailnull 15080 0.1 0.3 7128 3716 ? S 21:06 0:00 /usr/sbin/exim -q
    root 15103 0.1 0.1 6104 1496 ? S 21:06 0:00 antirelayd
    root 15112 6.7 1.8 22740 18516 ? S 21:06 0:00 /usr/bin/spamd -d

    exim started ok
    0 entries written
    0 entries written
    0 entries written
    0 entries written
    exim_dbmbuild: unable to create /var/spool/exim_incoming/db/retry.dbmbuild_temp: No such file or directory
    exim_dbmbuild: unable to create /var/spool/exim_incoming/db/wait-remote_smtp.dbmbuild_temp: No such file or directory
    exim_dbmbuild: unable to create /var/spool/exim_incoming/db/misc.dbmbuild_temp: No such file or directory
    exim_dbmbuild: unable to create /var/spool/exim_incoming/db/callout.dbmbuild_temp: No such file or directory
    chmod: failed to get attributes of `/var/spool/exim_incoming/db/*': No such file or directory
    Install Complete
     
  3. GOT

    GOT Get Proactive!

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  4. botic

    botic Active Member

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    Catchall still not working

    *: id7com must be the catchall account exact?

    exim -bt catchall@id7.com
    catchall@id7.com

    router = virtual_sa_user, transport = virtual_sa_userdelivery

    All the mails are delivered in the main user account and not the catchall account...

    Who can help me??
     
  5. GOT

    GOT Get Proactive!

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    I am having a hard time following this since I do not have access to your setup.

    Please answer the foloowing:

    What is the account's cpanel login name?

    What email address do you want any email not addressed to a POP3 account or forwarder to be delivered to?
     
  6. botic

    botic Active Member

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    Hi GotHosting
    What is the account's cpanel login name?
    account name is id7com

    What email address do you want any email not addressed to a POP3 account or forwarder to be delivered to?
    catchall@id7.com

    Thx

    Olivier
     
  7. botic

    botic Active Member

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    Message from MAILER-DAEMON.
    Unable to deliver message to the following address(es).

    catchall@id7.com:
    Unknown user

    --- Original message follows.


    Return-path: <olivier@botic.com>
    Envelope-to: catchall@id7.com
    Delivery-date: Thu, 26 Aug 2004 08:02:23 +0200
    Received: from id7com by dns1.botic.com with local-bsmtp (Exim 4.41)
    id 1C0DL0-00044e-AR
    for catchall@id7.com; Thu, 26 Aug 2004 08:02:23 +0200
    Received: from [83.134.176.14] (helo=loo)
    by dns1.botic.com with asmtp (Exim 4.41)
    id 1C0DKz-00044O-NT
    for admin@id7.com; Thu, 26 Aug 2004 08:02:18 +0200
    Message-ID: <014501c48b32$3da67000$abc3fea9@loo>
    Reply-To: <botic@dns1.botic.com>
     
  8. botic

    botic Active Member

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    I submited a trouble ticket to my hosting company which fixed the problem of catchall account. So all the emails are transfered to the catchall account. ok

    But now, after running a cron job for transfering all emails to different users accounts (mysql database) exim doesn't seem to reach the email accounts and doesn't update the database

    Olivier
     
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