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Email not received by certain domain and sender doesn't get bounced email...

Discussion in 'E-mail Discussions' started by sergiogza, Mar 4, 2010.

  1. sergiogza

    sergiogza Registered

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    Hi,

    Some time ago, domainA.com and domainB.com were hosted on the same server on Hosting Privider #1. Every time domainA.com sent email to domainB.com (or viceversa), since both domains were listed on the localdomains file, they were delivered to their inboxes internally, am I right up to this point?

    Now, domainA.com decides to get a new Hosting Provider #2

    BUT...

    Hosting Provider #1 decides that he doesn't want to delete the account where domainA.com was hosted on his server and even if the domainA.com DNS are pointing to the new Hosting Provider #2, domainA.com account still exists on Hosting Provider #1.

    Now, when domainB.com sends email to domainA.com, it is not received, but domainB.com doesn't receive a bounced message from the new Hosting Provider #2 Server. Where are the emails going?

    Resumming...


    • domainA.com DNS point to Hosting Provider #2

    • domainB.com DNS point to Hosting Provider #1

    • Hosting Provider #1 has both, domainA.com and domainB.com accounts (though domainA.com might be disabled, but still existant on this server)

    • Hosting Provider #2 has only domainA.com account

    Questions...


    1. Why doesn't domainA.com receive any emails from domainB.com (emails are going somewhere because no bounced emails are received by the sender)?

    2. What has to be done to fix this issue?


    Thanks and sorry for the long explanation. I hope I didn't confuse any of you guys.

    Regards,

    Sergio
     
  2. thewebhosting

    thewebhosting Well-Known Member

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    You will have to remove the domain name from the hosting provider servers local domains. If you have an access to the server1 then you can remove the domainA.com entry from the local domains. You can get the local domains entry from the below mentioned location:

    /etc/localdomains.
     
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