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Email not received by certain domain and sender doesn't get bounced email...

Discussion in 'E-mail Discussion' started by sergiogza, Mar 4, 2010.

  1. sergiogza

    sergiogza Registered

    Jan 15, 2004
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    Some time ago, and were hosted on the same server on Hosting Privider #1. Every time sent email to (or viceversa), since both domains were listed on the localdomains file, they were delivered to their inboxes internally, am I right up to this point?

    Now, decides to get a new Hosting Provider #2


    Hosting Provider #1 decides that he doesn't want to delete the account where was hosted on his server and even if the DNS are pointing to the new Hosting Provider #2, account still exists on Hosting Provider #1.

    Now, when sends email to, it is not received, but doesn't receive a bounced message from the new Hosting Provider #2 Server. Where are the emails going?


    • DNS point to Hosting Provider #2

    • DNS point to Hosting Provider #1

    • Hosting Provider #1 has both, and accounts (though might be disabled, but still existant on this server)

    • Hosting Provider #2 has only account


    1. Why doesn't receive any emails from (emails are going somewhere because no bounced emails are received by the sender)?

    2. What has to be done to fix this issue?

    Thanks and sorry for the long explanation. I hope I didn't confuse any of you guys.


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  2. thewebhosting

    thewebhosting Well-Known Member

    May 9, 2008
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    You will have to remove the domain name from the hosting provider servers local domains. If you have an access to the server1 then you can remove the entry from the local domains. You can get the local domains entry from the below mentioned location:

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