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Email not Receiving all my client

Discussion in 'E-mail Discussions' started by mahesh123, Jan 24, 2014.

  1. mahesh123

    mahesh123 Well-Known Member

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    Dear sir


    we have problem with Email's .when the client send the Email sent successfully... when gmail or yahoo account user send to my client ... my client not receiving Email(Example : mahe@domain.com to mahe@gmail.com) ....


    all the client's ( mahe@domain.com and mahe@domain1.com my server domains )sent and receiving successfully ..

    we don't have ssl certificate ...


    what is problem to not receiving the Email's..please help me


    thank you ....
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I suggest searching the Exim logs for the specific remote mail address to see if there are any failure or rejection messages. EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    exigrep user@gmail /var/log/exim_rejectlog
    Thank you.
     
  3. mahesh123

    mahesh123 Well-Known Member

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    Dear sir


    please check it


    Code:
    root@gold [~]# exigrep username @ domain.com /var/log/exim_mainlog
    2014-01-23 14:28:47 1W6G7b-0004LO-A3 <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:36605 P=esmtpa A=courier_login:mahesh@Domain.com S=578 id=0b2dada01c1415fb3ef1fac4163f4973@Domain.com T="hi sir" for username3 @ domain3.com username @ domain.com
    2014-01-23 14:28:47 1W6G7b-0004LO-A3 SMTP connection outbound 1390467527 1W6G7b-0004LO-A3 Domain.com username @ domain.com
    2014-01-23 14:28:47 1W6G7b-0004LO-A3 SMTP connection outbound 1390467527 1W6G7b-0004LO-A3 Domain.com username3 @ domain3.com
    2014-01-23 14:28:51 1W6G7b-0004LO-A3 => username @ domain.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [98.138.112.32] C="250 ok dirdel"
    2014-01-23 14:28:52 1W6G7b-0004LO-A3 => username3 @ domain3.com R=lookuphost T=remote_smtp H=gmail-smtp-in.l.google.com [173.194.79.27] C="250 2.0.0 OK 1390467531 sz7si13246284pab.232 - gsmtp"
    2014-01-23 14:28:52 1W6G7b-0004LO-A3 Completed
    
    2014-01-23 14:29:17 1W6G85-0004N3-5A <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:36618 P=esmtpa A=courier_login:mahesh@Domain.com S=572 id=c689409e936ca68d89eb65f589675b84@Domain.com T="hi" for username @ domain.com
    2014-01-23 14:29:17 1W6G85-0004N3-5A SMTP connection outbound 1390467557 1W6G85-0004N3-5A Domain.com username @ domain.com
    2014-01-23 14:29:21 1W6G85-0004N3-5A => username @ domain.com R=lookuphost T=remote_smtp H=mta7.am0.yahoodns.net [66.196.118.35] C="250 ok dirdel"
    2014-01-23 14:29:21 1W6G85-0004N3-5A Completed
    
    2014-01-24 12:15:04 1W6aVj-0004EA-Tw <= username2 @ domain2.com H=localhost (10.0.0.10) [127.0.0.1]:38918 P=esmtpa A=courier_login:mahesh@Domain.com S=590 id=e77d99584e9f5221b96b9d0fabbd57a3@Domain.com T="hi dear" for username @ domain.com
    2014-01-24 12:15:04 1W6aVj-0004EA-Tw SMTP connection outbound 1390545904 1W6aVj-0004EA-Tw Domain.com username @ domain.com
    2014-01-24 12:15:07 1W6aVj-0004EA-Tw => username @ domain.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [66.196.118.240] C="250 ok dirdel"
    2014-01-24 12:15:07 1W6aVj-0004EA-Tw Completed
    
    2014-01-24 14:23:35 1W6cW7-0003ax-Em <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:49478 P=esmtpa A=courier_login:mahesh@Domain.com S=491 id=286bf994efd8fcb97fa1a3e75efc1fef@Domain.com T="(no subject)" for username @ domain.com
    2014-01-24 14:23:35 1W6cW7-0003ax-Em SMTP connection outbound 1390553615 1W6cW7-0003ax-Em Domain.com username @ domain.com
    2014-01-24 14:23:41 1W6cW7-0003ax-Em => username @ domain.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [66.196.118.33] X=TLSv1:DHE-RSA-CAMELLIA256-SHA:256 C="250 ok dirdel"
    2014-01-24 14:23:41 1W6cW7-0003ax-Em Completed
    
    2014-01-25 11:23:47 1W6wBf-0003BG-K1 <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:42903 P=esmtpa A=courier_login:mahesh@Domain.com S=574 id=12658e3f1afa25bc5174af5837495035@Domain.com T="dfa" for username @ domain.com
    2014-01-25 11:23:47 1W6wBf-0003BG-K1 SMTP connection outbound 1390629227 1W6wBf-0003BG-K1 Domain.com username @ domain.com
    2014-01-25 11:23:52 1W6wBf-0003BG-K1 => username @ domain.com R=lookuphost T=remote_smtp H=mta7.am0.yahoodns.net [66.196.118.34] X=TLSv1:DHE-RSA-CAMELLIA256-SHA:256 C="250 ok dirdel"
    2014-01-25 11:23:52 1W6wBf-0003BG-K1 Completed

    Thank you
     
  4. 24x7server

    24x7server Well-Known Member

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    Hello,



    As per the provided logs I can see mails are successfully delivered to gmail account. Please check your gmail spam folder again.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Thread cleaned up, user domains and emails removed.
     
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