Email not Receiving all my client

[mahesh123]

Dear sir


we have problem with Email's .when the client send the Email sent successfully... when gmail or yahoo account user send to my client ... my client not receiving Email(Example : [email protected] to [email protected]) ....


all the client's ( [email protected] and [email protected] my server domains )sent and receiving successfully ..

we don't have ssl certificate ...


what is problem to not receiving the Email's..please help me


thank you ....

 

[cPanelMichael]

Hello

I suggest searching the Exim logs for the specific remote mail address to see if there are any failure or rejection messages. EX:

exigrep [email protected] /var/log/exim_mainlog
exigrep [email protected] /var/log/exim_rejectlog

Thank you.

 

[mahesh123]

Dear sir


please check it

[email protected] [~]# exigrep username @ domain.com /var/log/exim_mainlog
2014-01-23 14:28:47 1W6G7b-0004LO-A3 <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:36605 P=esmtpa A=courier_login:[email protected] S=578 [email protected] T="hi sir" for username3 @ domain3.com username @ domain.com
2014-01-23 14:28:47 1W6G7b-0004LO-A3 SMTP connection outbound 1390467527 1W6G7b-0004LO-A3 Domain.com username @ domain.com
2014-01-23 14:28:47 1W6G7b-0004LO-A3 SMTP connection outbound 1390467527 1W6G7b-0004LO-A3 Domain.com username3 @ domain3.com
2014-01-23 14:28:51 1W6G7b-0004LO-A3 => username @ domain.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [98.138.112.32] C="250 ok dirdel"
2014-01-23 14:28:52 1W6G7b-0004LO-A3 => username3 @ domain3.com R=lookuphost T=remote_smtp H=gmail-smtp-in.l.google.com [173.194.79.27] C="250 2.0.0 OK 1390467531 sz7si13246284pab.232 - gsmtp"
2014-01-23 14:28:52 1W6G7b-0004LO-A3 Completed

2014-01-23 14:29:17 1W6G85-0004N3-5A <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:36618 P=esmtpa A=courier_login:[email protected] S=572 [email protected] T="hi" for username @ domain.com
2014-01-23 14:29:17 1W6G85-0004N3-5A SMTP connection outbound 1390467557 1W6G85-0004N3-5A Domain.com username @ domain.com
2014-01-23 14:29:21 1W6G85-0004N3-5A => username @ domain.com R=lookuphost T=remote_smtp H=mta7.am0.yahoodns.net [66.196.118.35] C="250 ok dirdel"
2014-01-23 14:29:21 1W6G85-0004N3-5A Completed

2014-01-24 12:15:04 1W6aVj-0004EA-Tw <= username2 @ domain2.com H=localhost (10.0.0.10) [127.0.0.1]:38918 P=esmtpa A=courier_login:[email protected] S=590 [email protected] T="hi dear" for username @ domain.com
2014-01-24 12:15:04 1W6aVj-0004EA-Tw SMTP connection outbound 1390545904 1W6aVj-0004EA-Tw Domain.com username @ domain.com
2014-01-24 12:15:07 1W6aVj-0004EA-Tw => username @ domain.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [66.196.118.240] C="250 ok dirdel"
2014-01-24 12:15:07 1W6aVj-0004EA-Tw Completed

2014-01-24 14:23:35 1W6cW7-0003ax-Em <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:49478 P=esmtpa A=courier_login:[email protected] S=491 [email protected] T="(no subject)" for username @ domain.com
2014-01-24 14:23:35 1W6cW7-0003ax-Em SMTP connection outbound 1390553615 1W6cW7-0003ax-Em Domain.com username @ domain.com
2014-01-24 14:23:41 1W6cW7-0003ax-Em => username @ domain.com R=lookuphost T=remote_smtp H=mta6.am0.yahoodns.net [66.196.118.33] X=TLSv1:DHE-RSA-CAMELLIA256-SHA:256 C="250 ok dirdel"
2014-01-24 14:23:41 1W6cW7-0003ax-Em Completed

2014-01-25 11:23:47 1W6wBf-0003BG-K1 <= username2 @ domain2.com H=localhost (Domain.com) [127.0.0.1]:42903 P=esmtpa A=courier_login:[email protected] S=574 [email protected] T="dfa" for username @ domain.com
2014-01-25 11:23:47 1W6wBf-0003BG-K1 SMTP connection outbound 1390629227 1W6wBf-0003BG-K1 Domain.com username @ domain.com
2014-01-25 11:23:52 1W6wBf-0003BG-K1 => username @ domain.com R=lookuphost T=remote_smtp H=mta7.am0.yahoodns.net [66.196.118.34] X=TLSv1:DHE-RSA-CAMELLIA256-SHA:256 C="250 ok dirdel"
2014-01-25 11:23:52 1W6wBf-0003BG-K1 Completed

Thank you

 

[24x7server]

Hello,



As per the provided logs I can see mails are successfully delivered to gmail account. Please check your gmail spam folder again.

 

[Infopro]

Thread cleaned up, user domains and emails removed.