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Email not working only with Google Apps user accounts.

Discussion in 'E-mail Discussions' started by dpika23, Sep 17, 2014.

  1. dpika23

    dpika23 Active Member

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    CLOUDLINUX 6.5 x86_64 standard
    WHM 11.42.1 (build 16)
    cPanel Version 11.42.1 (build 16)
    Apache version 2.2.27
    Kernel version 2.6.32-531.1.2.lve1.2.54.el6.x86_64

    On above linux server, My emails are not delivering only to google apps users. All emails sent from this server is bouncing back with an error as follow:

    Code:
      [email]receiver@google-apps-domain.com[/email]
        SMTP error from remote mail server after RCPT TO:<receiver@google-apps-domain.com>:
        host alt2.aspmx.l.google.com [64.233.171.26]:
        450-4.2.1 The user you are trying to contact is receiving mail at a rate
    that
        450-4.2.1 prevents additional messages from being delivered. Please
    resend your
        450-4.2.1 message at a later time. If the user is able to receive mail
    at that
        450-4.2.1 time, your message will be delivered. For more information,
    please
        450-4.2.1 visit
        450 4.2.1 [url]http://support.google.com/mail/bin/answer.py?answer=6592[/url]
    p8si11463512qax.109 - gsmtp:
        retry timeout exceeded
    
    Mail working fine with other services like Gmail, Yahoo, Live etc. Only issue with email services hosted with Google Apps.

    The condition is same even after stopping firewall.

    Can somebody assist me on this ?
     
  2. server9host

    server9host Well-Known Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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  4. storminternet

    storminternet Well-Known Member

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    Check the exim logs, server mail queue to find out the culprit domain sending too many emails at google. If there is bulk emails sent from your server then google may filter them for security reason.
     
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