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SOLVED Email Notifications to Wrong Email Address

Discussion in 'E-mail Discussions' started by andrey volodin, Dec 30, 2017.

  1. andrey volodin

    andrey volodin Registered

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    I am receiving some notification from the system even after I have changed my email in cpanel setting to new email address. Some notifications go to the new address and some persist going to the old email address. How can I resolve the issue without creation of a paid support ticket request?

    screen of the settings page where I updated mail address
     

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    #1 andrey volodin, Dec 30, 2017
    Last edited by a moderator: Dec 30, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Depends on what they are I guess. Your forum profile lists you as root Admin, but you show an image of your cPanel settings. Do you have access to WebHost Manager? Assuming you do, email notifications from the server settings are in WebHost Manager, not your cPanel account.

    What are the notification emails about you speak of exactly?
     
  3. andrey volodin

    andrey volodin Registered

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    It turned out that notifications did come from cpanel_scripts;
    it needed manual editing that has been achieved successfully
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Thanks for updating your thread. :)
     
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