The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Email Password Changing Option Missing

Discussion in 'E-mail Discussions' started by Asif, Jun 24, 2016.

Tags:
  1. Asif

    Asif Registered

    Joined:
    Jun 24, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    pakistan
    cPanel Access Level:
    Website Owner
    I just got a new domain and given few email
    accounts to users by making them in cpanel.

    They are using roundcube... and as i checked
    their is no option coming in settings to change
    password set by me (admin).

    Whats wrong... How it can be enabled
    so they can put their own password later on

    Pls guide

    Pls help
     
    #1 Asif, Jun 24, 2016
    Last edited by a moderator: Jun 24, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,666
    Likes Received:
    646
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Your access level is listed as "Website Owner", suggesting you do not have root access to the system. I suggest consulting with your web hosting provider, and checking to see if they support the functionality documented at:

    Password Reset for All | cPanel Blog

    Thank you.
     
Loading...

Share This Page