Email Password Changing Option Missing

[Asif]

I just got a new domain and given few email
accounts to users by making them in cpanel.

They are using roundcube... and as i checked
their is no option coming in settings to change
password set by me (admin).

Whats wrong... How it can be enabled
so they can put their own password later on

Pls guide

Pls help

 

[cPanelMichael]

Whats wrong... How it can be enabled
so they can put their own password later on

Hello,

Your access level is listed as "Website Owner", suggesting you do not have root access to the system. I suggest consulting with your web hosting provider, and checking to see if they support the functionality documented at:

Password Reset for All | cPanel Blog

Thank you.