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Email password reset strength problem

Discussion in 'Security' started by thill1981, Feb 20, 2014.

  1. thill1981

    thill1981 Registered

    Mar 17, 2013
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    I've recently enabled a minimum strength on the password strength on email accounts. When someone who's password isn't strong enough logs in, they get the password reset screen (below).

    The text here is really confusing.

    • There's nothing telling users what the strength has to be.
    • It allows you to reset the password if it isn't strong enough and just loops you back to this page.
    • Because there is nothing stating if the password is strong enough, if they enter a password is average (60/100) the password strength reads "OK", which is misleading!

    I have a ridiculous number of users who are getting confused and frustrated over the lack of clarity here! Is there any way to change the text here.

    Can anything be done about this??
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Please submit this as a bug report via:

    Submit A Bug Report

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
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