EMail Permissions Change


Jan 22, 2011
Hi there,
I've recently begun splitting a single cPanel account into multiple accounts based on the original's many addon domains. I've been able to transfer over SQL data, public_html data, etc & mail folders. However, I cannot get the email accounts to show up in cPanel or have users access the accounts. Looking into it further, I see that everything in the /mail and /etc folder is still owned by the original account. Running fixhome doesn't seem to fix the permissions for everything in those two folders. Rebuilding the email accounts in WHM gives me permission errors as well.
Any one have any suggestions on how I can get these mail accounts and /etc data switched over to the correct user ownership and have the accounts show up in cPanel again?

Thanks in advance for your help. Happy Thanksgiving!

-- eric


Staff member
Apr 11, 2011
Hello :)

Review the permissions/ownership values of the files directories within /home/$user/mail and /home/$user/etc for an account that functions properly. Then, manually update the permission/ownership values for the files/directories of the account that does not work so it matches with the appropriate username.

Thank you.
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