Email piping stopped working

[icandoit]

Just today for no reason as I did not make any changes all email piping stopped working people who send email they receive this
=============

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/user/soft/crons/pipe.php
generated by [email protected]
local delivery failed

The following text was generated during the delivery attempt:

------ pipe to |/home/user/soft/crons/pipe.php
generated by [email protected] ------

You are not authorized to run this command


Reporting-MTA: dns; host.mydomain.com

Action: failed
Final-Recipient: rfc822;|/home/user/soft/crons/pipe.php
Status: 5.0.0

 

[cPanelLauren]

If you have root access to the server can you let me know what the entry in the exim log is for this transaction? You can find the exim logs at /var/log/exim_mainlog

 

[icandoit]

Just let me say that I am so impressed by the response time in this forum that tears rolling down on my face. Cpanel is just greedy for our money.
I am leaving cpanel for another software so it is not important

 

[cPanelLauren]

Hello @icandoit


First of all, I am sorry you are unhappy. cPanel's community forums are a place in which you can go to get resolutions for many issues, this leaves responses up to the entire community and if you're finding that you're not getting responses that are helpful I'd suggest reading through the guide here: Guide To Opening An Effective Forums Thread

If you're unhappy with the amount of time it takes to get a response, I do want to remind you that the community forums are not somewhere where you should look to be receiving immediate support, should you need support in the quickest manner possible, I would always recommend opening a support ticket. The Forums here as well as opening a ticket are both services we provide free of charge. The difference being is when you open a ticket you're reaching a full support staff which is available 24/7.

 

[icandoit]

Ticket support also takes a long time. - Removed -