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email piping with subaddress

Discussion in 'E-mail Discussion' started by mike817, Sep 12, 2016.

  1. mike817

    mike817 Member

    Aug 5, 2010
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    Hey all. I'm looking to do some automatic email processing. Basically if someone replies to an email, the response would be stored in a database. In order to pull this off I setup an email forwarder to a php script. The problem I'm having is when I add some identifying information in the subaddress section of the email address, the forwarding stops. Is there any way to setup the forwarding that will work with dynamic subaddresses?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator

    The ability to use subaddresses for email is documented at:

    Email Accounts - Documentation - cPanel Documentation

    Here's the text from this document:

    As far as forwarders, one potential workaround is to setup a global email filter:

    Global Email Filters - Documentation - cPanel Documentation

    You could setup the filter so that if the header matches a specific prefix, it performs a set action. Note that you may need to utilize a regular expression in your custom filter rule:

    Help needed with Global Filters (body regex)

    Thank you.
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