Email Problem, Cant Receive Email

[amir rahman]

I have a problem about email. I could receive an email, lately I can't receive an email about a week ago could send an email. I had tried to send an email by gmail and yahoo mail instead I just got the same problems.

Respons from gmail

The response was:
550 The mail server could not deliver mail to [email protected]. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

Final-Recipient: rfc822; [email protected]
Action: failed
Status: 5.0.0
Remote-MTA: dns; example.com. (124.40.xx.xx, the server for the domain domain.com.)
Diagnostic-Code: smtp; 550-The mail server could not deliver mail to [email protected].  The
 550-account or domain may not exist, they may be blacklisted, or missing the
 550 proper dns entries.
Last-Attempt-Date: Wed, 23 May 2018 21:44:53 -0700 (PDT)

respon from yahoo

Sorry, we were unable to deliver your message to the following address.

<[email protected]>:
550: The mail server could not deliver mail to [email protected].  The account
or domain may not exist, they may be blacklisted, or missing the proper dns
entries.

Does anyone know about that?

 

[cPanelLauren]

Hi @amir rahman

In this instance, it looks like you may not have valid DNS entries for your domain. Do the MX records resolve? You can check this by running the following via SSH:

dig a domain.tld +short

dig mx domain.tld +short

Thanks!

 

[amir rahman]

Hi @amir rahman

In this instance, it looks like you may not have valid DNS entries for your domain. Do the MX records resolve? You can check this by running the following via SSH:

dig a domain.tld +short

dig mx domain.tld +short

Thanks!

dear @cPanelLauren

i have tried this code

dig a example.com.tld +short

dig mx example.com.tld +short

but nothing happen

and how to check the MX records is resolve ??

 

[cPanelLauren]

Hi @amir rahman

That indicates that the domain does not resolve. Have you logged in at the domain registrar and pointed the domain to your server?


Thanks!