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Email Problem, Please Help!!

Discussion in 'E-mail Discussions' started by celliott, Jan 22, 2006.

  1. celliott

    celliott Well-Known Member

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    I have one email account which is able to send emails, but not recieve (mail@monkeybum.net). When sending an email from 5 different providers to the account, I always get the same error, like the below:

    mail@monkeybum.net>: host monkeybum.net[66.111.249.124] said:
    550-lmfilto03.st1.spray.net [212.78.202.217] is currently not permitted to
    550-relay through this server. Perhaps you have not logged into the
    pop/imap 550-server in the last 30 minutes or do not have SMTP
    Authentication turned on 550 in your email client. (in reply to RCPT TO
    command)

    This happens when using webmail or outlook/thunderbird. "Is currently not permitted to relay" what is all that about? I can not see anything obvious that is wrong with my server, I am heading towards it being a domain issue?

    Any help/advice appreciated.
     
    #1 celliott, Jan 22, 2006
    Last edited: Jan 22, 2006
  2. neonix

    neonix Well-Known Member

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    Maybe you do not have authentication turned on as mentioned in the message.

    Step 1: open Outlook, and click on tools->accounts

    Step 2: click Add->Mail

    Step 3: Enter your name as you would like it to appear in the from: field of all outgoing mail.

    Step 4: Enter the email address which the others will use to send email messages to you.

    Step 5: Incoming(POP3) server: mail.yourdomain.com
    Outgoing(SMTP) server: mail.yourdomain.com

    Step 6: Account username: account@yourdomain.com (not just account!!!)
    Password: ***********

    Step 7: Click Finish.

    Step 8: Now click once on the newly created account, and choose "Properties". Go to the 'servers' tab and check my server requires authentication.

    Step 9: You are done!
     
  3. celliott

    celliott Well-Known Member

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    All of that was tried as it sis obviously stated in the message, although i appreciate your response.

    After a lot of fiddling, I deleted the cpanel account, restored the files and made the email account again. Everything is working fine now, obviously just an error when the account was created.
     
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